Topic-icon Purchase Not Unlocked

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4 months 2 weeks ago #3737 by hybridchic
hybridchic created the topic: Purchase Not Unlocked
Hello,

I received the Modern Female (Season 1) as a free pack. I saw the client download when I Launched the program, however, the Modern Female Season #1 still remains inaccessible to me.

Thank you.

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4 months 2 weeks ago #3738 by LBandy
LBandy replied the topic: Purchase Not Unlocked
Hi hybridchic,

Sorry to hear you are having issues. I've checked our backend and it seems fine, you own the pack. The Season #1 packs are visible after pressing Play on the "Season #1 packs" icon in the main menu, and you should be able to see an icon there with bright chain-unlocking effect on it. If you still can't use it can you please post a screenshot of your Season #1 menu?

Thank you!

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4 months 2 weeks ago #3741 by hybridchic
hybridchic replied the topic: Purchase Not Unlocked
My apologies. I almost found the pack and then couldn't delete this thread lol. Thank you for the speedy response though.

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